Queue Management System

A complete queue system entirely designed and manufactured from Rousis Company.
Suitable for services and stores where the control and the indication of the priority number to the public is required. E.g.; Banks, hospitals, post offices, public services, supermarkets etc. This system is designed by Rousis Systems and consists of the following parts:

Main Display indication service and sector Number with audible alarm.
Automatic Printing tickets thermal unit. The tickets are printed in order and when someone pulls one the next one is printed immediately.
Three digits Terminal display for the office or clinic or any other service point.
Call control with small display for each user at the operating point.
Central system’s management unit and optional connection to a computer for keeping statistics.

The Queue system can manage up to 32 service points to one or up to 16 categories. Each user can call separately from the specific controller with integrated display.

Advantages

• Ability to select various terminal display sizes to indicate the priority order
• Advanced central processor designed in Windows and able to use your existing computers
• Full printable statistics from the server
• Automatic ticket print with fast thermal printer and complete configuration of ticket’s data
• System’s operation to RS485 network security which provides data security
• Money saving thanks to the free software controller which operates in Windows
• Completely designed and manufactured by Rousis Systems to high standards and granted expertise for assistance during the operation
• Lifetime full technical support 
• Training of your staff to operate the system

System’s parts

 Automatic ticket dispenser

• Model: RSQ-TT6
• Printing speed: 80 mm/s
• Thermal printing paper width: 60 mm.
• Autonomy: 900 tickets per roll.
• Up to six buttons to select category.
• Height above ground ~ 1.5m.
• Customization possibility of the ticket’s text
• Printing and printing date and people waiting.
• With automatic paper cutting
• Wired or wireless connection to the main processor.

Thermal ticket printer POS

• Model: LK-TE322
• High speed printing: 200mm / s
• Width of thermal printer paper: 80 mm.
• Capability to print up to 16 categories
• Compact size suitable for placement on desk 15.5 x 20 x 15 cm
• Works with special Rousis Systems software with USB connection
• Ticket printing with detailed information (time, date, people waiting)
• Automatic paper cutting
• Operator required for ticketing

Desktop call keypad

• Model: RSQ-KP16
• Desktop call keypad dimensions: 60X80cm
• Capability to connect up to 32 POS in a system
• Wired or wireless connection to the central processor
• Keyboard keypad of 16 keys (4X4)
• Backlit LCD screen 2X16 characters
• External power supply 12 V (pack)

Software call keypad

• Model: RSG-SW32C
• Windows software for call panel
• Can be installed in every computer
• Contact with the central processor via an Ethernet network
• Local speaker capability with ring tone

Central processor unit

• Model: RSG-SW32S
• Rousis Systems’ Advanced central processor (software panel) for Windows
• Supports up to 32 POS terminal service points
• Supports up to 16 different service categories
• Supply up to 16 LED signs wired or wireless, for each category
• Wired or wireless login with automatic ticket dispenser
• Supports connection with thermal POS printer via USB port
• Central display or LCD screen operation to show the last calls
• Capability to export and print statistics of the traffic system 

Main central display LED 

1 Row Model

• Model: RS-TD610
• Terminal electronic indoor LED display
• With SMD LEDs, 7 segments (digits) with solid lines (no dots)
• Dimensions: 43 X 17 X 3 cm
• Character height: 10 cm
• Aluminum construction with electrostatic paint
• Capacity: 6 digits (only numbers)
• Capability of embedded audio signal

1 Rows Model

• Model: RSQ-TD1210
• Terminal electronic indoor LED display
• With SMD LEDs, 7 segments (digits) by solid lines (no dots)
• Dimensions: 86.5 X 33.5 X 3 cm.
• Character height: 10 cm
• Aluminum construction with electrostatic paint
• Capacity: 12 digits (only numbers)
• Capability of embedded audio signal

Terminal LED display

• Model: RSi1L7 / 72
• Electronic sign outdoor LED
• With SMD LEDs / brightness 400 mcd
• Adjustable brightness intensity
• Dimensions: 82 X 11 X 5,5 cm
• Aluminum construction with electrostatic paint
• LED Color: Red
• Character height: 8 cm
• Text Capacity: 12 characters in 1 line
• Analysis: 72 X 8 pixels

Terminal 4 digits LED display

• Model: RSQ-TD410
• Terminal electronic indoor LED display
• With SMD LEDs, 7 segments (digits) by solid lines (no dots)
• Dimensions 43,2 X 17,2 cm.
• Character height: 10 cm
• Aluminum construction with electrostatic paint
• Capacity: 4 digits (only numbers)
• Capability of embedded audio signal

Central TFT flat display

• Model: RSQ-TFT 50
• Screen size: 50 inches
• Connection to the central processor with HDMI
• Display of multiple lines with the latest calls
• Capability of call’s audible signal through the screen

End FAQ

See the schematic diagram of the system

*Click for enlarge photo